Getting older means…I am still here.

Ruby's Haven provides nurse-led concierge and advocacy services that simplify complex health care needs. We coordinate care, communicate with providers, and protect your well-being, so you can heal where you're most comfortable: at home.

Led by Suzy Q. Lormeus, RN Serving greater Houston Plans from $88/month
SQ
Suzy Q. Lormeus, RNFounder and your nurse advocate

Overwhelmed by medical information?

Feeling alone in your health care journey?

Wish you had a nurse who listens and stands up for you?

At Ruby's Haven, we bring peace, clarity, and advocacy back to your care. At our root, we advocate for you. Your voice, your concerns, and your peace are our highest priority.

Why Ruby's Haven

People heal better at home.

Familiar surroundings, a nurse who knows your story, and a plan built around your life instead of a hospital schedule.

Comfort supports recovery

Lower stress, better sleep, and your own routine help the body do its work.

One nurse who knows you

The same advocate learns your history, your family, and your wishes.

Someone in the room for you

We talk to your doctors, ask the hard questions, and make sure you're heard.

Care for the whole person

Medication oversight, nutrition, emotional support, and natural healing practices.

Services

Advocacy that covers the whole journey

From a confusing new diagnosis to the first weeks home after surgery, Suzy coordinates the pieces so you and your family don't have to.

Personal health advocacy and care navigation

A nurse in your corner who explains your options and helps you choose.

Executive and family health oversight

One point of contact watching over the health of the people you love.

Appointment coordination and MD communication

Scheduling, follow-ups, and clear notes after every visit.

Hospital and specialist advocacy

Support during hospital stays and specialist visits, so nothing gets missed.

Medication and treatment review

A second set of trained eyes on prescriptions, dosages, and treatment plans.

Chronic condition and post-discharge support

Steady support between appointments and in the critical weeks after a hospital stay.

Private in-home nursing support

Hands-on nursing support at home, as contracted.

Benefits and application help

Medicare, Medicaid, and SNAP application assistance, plus connections to social services.

What a visit includes

Basic nursing care, done thoroughly

Every membership starts here. These are the checks Suzy covers so small changes get caught early, and your family always knows how you're doing.

  • Vital sign monitoringBlood pressure, heart rate, temperature, and oxygen saturation.
  • Medication oversightReminders and checks for proper dosage and timing.
  • Blood sugar checksFingertip glucose monitoring with documentation.
  • Weekly wellness check-insAppearance, mood, hydration, and pain levels.
  • Home safety assessmentFall risk, equipment checks, and a review of the home environment.
  • Preventive health educationLifestyle, nutrition basics, and hydration encouragement.
  • Daily living supportLight help with grooming, hygiene reminders, and dressing.
  • CompanionshipEmotional support, and updates shared with family and your medical team.

Membership

Three plans, one nurse who knows you

Start where you are today. Move up a plan when surgery or a new diagnosis calls for more support.

Amethyst

Basic nursing care for steady, independent living

$88 / month
  • Vital signs and blood sugar checks
  • Medication reminders and oversight
  • Weekly wellness check-ins
  • Home safety assessment
  • Companionship and family updates
Start with Amethyst
Most chosen

Ruby

RN health consultation and preoperative care

$260 / month
  • Everything in Amethyst
  • RN health consultations
  • Preoperative care planning
  • Appointment and MD coordination
  • Help navigating your insurance
Start with Ruby

Emerald

Preoperative and postoperative care

$850 / month
  • Everything in Ruby
  • Postoperative recovery support at home
  • Hospital and specialist advocacy
  • Chronic condition support
  • Priority access to Suzy
Start with Emerald

How we compare

A nurse advocate, without the hourly meter

Most private advocates bill by the hour. Hospital case managers are free, but they work for the hospital and their job ends at discharge. Ruby's Haven is a flat monthly membership with a nurse who stays with you.

FeatureRuby's HavenHourly private advocateHospital case manager
CostFlat membership from $88/monthTypically $125 to $225 per hourNo direct cost
Who they work forYou and your familyYouThe hospital
After dischargeSupport continues at homeContinues, billed by the hourUsually ends when you leave
Visits at homeYes, built into every planSometimes, plus travel timeNo
Same nurse each timeYes, Suzy knows your historyUsuallyChanges by shift and stay
Natural healing practicesIncluded in your care planRarelyNo

Hourly ranges reflect published rates from independent U.S. patient advocacy practices. Rates vary by advocate and case.

Healing practices

Natural support, woven into your care

Beyond clinical care, Suzy offers holistic options and connects you to the right professionals and programs.

Cold-pressed juicesNatural teasAcupunctureFoot detoxDog therapyMusic therapyTouch therapyIn-home doctor calls and visitsHome health servicesPhysical therapyOccupational therapySpeech therapyMedicare and Medicaid applicationsSNAP applicationsSocial services

Getting started

Three steps to peace of mind

Free consultation

Call or send your info. Suzy learns your situation, your goals, and what's been hardest so far.

Your care plan

Together you choose a membership and map out appointments, medications, and healing practices.

Ongoing advocacy

Suzy checks in, speaks up with your providers, and keeps your family informed.

Learn with Suzy

Short videos, real answers

Three to five minute lessons on the questions families ask most. New videos are added regularly.

4 min

Juicing for energy

Simple cold-pressed recipes Suzy uses with clients.

5 min

Fasting, safely

What to know and who to talk to before you start.

4 min

Medicare, Medicaid, and you

How coverage works and how to apply.

3 min

Getting ready for surgery

A family checklist for the weeks before and after.

Questions

Frequently asked questions

What does a nurse advocate actually do?
A nurse advocate helps you understand your health, coordinates your appointments, communicates with your doctors and specialists, and speaks up for you when something doesn't seem right. Suzy is your guide and your voice. You stay in charge of every decision.
Does Ruby's Haven replace my doctor?
No. Suzy works alongside your doctors and specialists. She helps you prepare for visits, makes sure you understand what was said, and keeps everyone on the same page.
Is membership covered by Medicare, Medicaid, or insurance?
Membership is private pay. Advocacy services generally aren't covered by insurance. Suzy can help you apply for and use the benefits you qualify for, including Medicare, Medicaid, and SNAP.
Which plan is right for me?
Amethyst fits most people who want steady monitoring and someone checking in. Ruby adds RN consultations and planning before a procedure. Emerald covers the full surgery journey, including recovery at home. Your free consultation is the best place to decide.
My family lives out of town. Can you still help?
Yes. Many families hire an advocate because they can't be there in person. Suzy keeps the family you choose updated after visits and appointments.
What happens during the free consultation?
Suzy listens. You'll talk through your health situation, current providers, medications, and what's been most stressful. You'll leave knowing which plan fits and what the first steps would be.
What areas do you serve?
Ruby's Haven serves the greater Houston area. If you're unsure whether you're in range, call (832) 865-6112.

Looking ahead

The Haven: a place to heal

Suzy's long-term vision is a healing campus built around two lakes in a figure-eight. Patients recover in homes surrounded by gardens and open land, while families stay close by in guest homes on the other side of the water.

Two lakes in a figure-eight
Patient homes and care space
Guest homes for visiting family
Gardens and walking paths
Talk with Suzy about the vision
Family stays Patient homes

Let's talk

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